Refunds & Free Trial Policy
Last updated: October 6, 2026
Free trial
We offer a trial on request so you can test quality on your own device and internet before paying. Length and scope are confirmed in the WhatsApp chat. No payment details are needed.
Refunds
If the Service is not working on your setup after reasonable troubleshooting with our support, tell us within the first 7 days of a paid plan and we will refund your payment. Refunds are not available for change of mind after that period, or where the problem comes from your own internet, device or misuse of the Service.
How to request
Message us on WhatsApp (+1 (737) 394-6209) or email contact@usastream4k.com with the order details. This policy is a good-faith template; confirm the refund window you can honor before launch.